About us

DickensDirect is one of the leading accessories & mobile phone selling, buying, and repairing platforms in the UK. With over 15 years of experience in the industry, we’re experts when it comes to mobile phones and tablets.

At DickensDirect you can find the best quality refurbished, pre-owned and new mobile phones as well as trending accessories at affordable prices. Need to buy a mobile phone? You have to look no more! We offer a wide variety of mobile phones in every condition and storage capacity on our website. The refurbished mobile phones available on our website are repaired with the Grade-A genuine parts and are in 100% working conditions. Our expert technicians make sure that every mobile phone processed at DickensDirect becomes as good as new!

We have a wide range of affordable and reliable pre-owned mobile phones as well, including; Apple iPhone, Samsung Galaxy, and HTC. All of the pre-owned mobile phones available on our website are in the best condition.

We purchase pre-owned phones as well. You can also sell your old and faulty devices to us. We pay what we quote!  As opposed to many other platforms that quote a large amount at the start before changing it once they receive your device. We believe in total honesty and transparency with our customers. Therefore, only offer the true value and pay it.  We provide free postage facilities and process your payments at our earliest.

We are also loved for mobile phone or tablet repairs that we offer. Got a faulty device to bring/send to us for an economical yet lasting repair. You can mail us your faulty device; walk-in at our Romford repair center to drop it and collect it the next day; our courier collects the device from you, or use our express 30-minute repair when you book and come to us. Moreover, we provide warranties with the mobile phones that we repair.

Our cooperative customer support team is here to answer any other queries. If you have any questions, you can simply contact our customer support team and they would be more than happy to assist you!

If you are planning to buy, sell or get your mobile phone repaired then DickensDirect is the best option for you in the UK!