DickensDirect are dedicated to ensuring the privacy of every visitor to our site. Please read this policy to learn how and what we do with the information you give us.
When you place an order or register on the DickensDirect website, you are agreeing to the storage and use of your personal data.
Data we collect and hold
The information you provide to us enables us to provide you with access to all parts of our site enabling you to have access to the services you require. It also enables us to get in contact with you regarding orders if necessary. We also analyze and use information collected to enable us to support, manage, develop and improve our business.
We may get in contact with you to ask for your opinions on the services we give, or to provide you with information we think may be of interest to you, about changes and developments to our business. If you have agreed we will also mail you, from time to time, regarding any new products or services we are providing. You may opt-out at any point.
Disclosure of information
Any information that you have provided to us may be passed on to affiliated companies in order to process your order. These parties process, fulfill and dispatch your order, process your credit card payment, and provide additional services for us. Third parties are not allowed to use your data for their own purposes.
Right to information and correction of personal data
Destruction of Personal Data
All personal data we hold will only be stored for as long as it is required, in order for us to fulfill the reasons for which it was collected. For legal and accounting purposes it may be necessary to hold personal data for longer periods.
Data Retention and Security
Security measures are employed, to ensure that your data is protected from any access by unauthorized personnel, and against accidental loss, illegal processing, or damage. We retain your data only for as long as is reasonably necessary, or for as long as is legally required.
Accessing your data and updating it
You are able to view the data we hold on you and amend it to ensure it is correct and up to date. Should you wish us to amend any data please email us at firstname.lastname@example.org
If you do not wish to accept cookies you can alter the settings in your browser. Please note that parts of our site will not be fully operational if you do not accept cookies. Your experience of our site may be negatively affected if you do not allow cookies.
What is Internet Based Advertising and Retargeting?
Internet-Based Advertising and Retargeting is designed, to make online display advertising more specific and relevant to the individuals likely interest. DickensDirect Internet-Based Advertising and Retargeting are cookie-based.
Underlying all DickensDirect processing of data is our fundamental integrity principle, and as such, all data shall be anonymous. We do not store IP addresses but a unique randomly generated identifier instead which does not allow us to identify the specific user. We do not have, nor will we initiate any co-operation with Internet Service Providers, to enable them to identify users. The data stored is limited to information, collected during user’s visits to websites that are part of DickensDirect Advertising network. Excluding a marginal amount of cookie data, information can only be viewed by DickensDirect when a user visits a website belonging to our advertising network.
Use of collected digital data
DickensDirect uses data to better target adverts on behalf of our clients, to provide unidentifiable user reporting, and to improve our systems and products. This data can be combined with other anonymous data, from non-specific sources, to enable us to better serve users, and provide details of offers that may be of interest to them. We may share anonymous data with other Dickens Direct companies.
DickensDirect are dedicated to ensuring the security of all data held by us, and to preventing unauthorized access, via the implementation of the appropriate organizational and technical measures, as are reasonably possible. This will include appropriate personnel access restrictions.
You may opt-out of our cookie-based, Internet Based Advertising and Retargeting at any time. You are always able to block any cookies from any website by altering your browser settings. You will find help on how to block cookies in the help section of your browser.
Any comments, queries, or requests regarding our storage of your data, should be sent to email@example.com